Knowledge check

Giving Better Feedback

Answer all five questions. A score of 70% or higher passes the check.

1. Which feedback statement is the most specific and actionable?

“You need to communicate better.” “In tomorrow’s update, lead with the decision and then add the supporting detail.” “Your update was not great.” “Try harder next time.”

2. What should feedback focus on first?

Personality traits Intentions you assume Observable behavior General impressions

3. Why is a clear next action useful?

It turns feedback into something the receiver can apply. It guarantees agreement. It removes the need for context. It makes the conversation one-way.

4. Which approach best separates fact from interpretation?

“You were careless.” “You clearly did not prepare.” “You did not care about the result.” “The report was submitted after the agreed deadline.”

5. What is a good final step in a feedback conversation?

End immediately after giving your view. Confirm the next step and check shared understanding. Add unrelated examples. Avoid questions.